INFO

    • SHIPPING
      We ship worldwide. See below for rates and timings. Alternatively, you can calculate pricing by entering the country and postal or zip code on the cart section of this website.

      UK 1-2 business days FREE
      UK Guaranteed Next Day £8

      Europe

      3-5 business days

      FREE for orders over £100 (£6 otherwise)

      Rest of World (Zones 1 & 2)

      5-7 business days

      FREE for orders over £100 (£10 otherwise)


      Orders are typically processed and dispatched within 1-2 business days. We ship all orders through Royal Mail/Parcel Force. All orders are trackable and insured, and require a signature on delivery.

      If you need your order urgently or have a special request, please contact us at info@shophaf.com and we’ll do our best to meet your requirements.

      International customers: your country may levy taxes, customs fees, or import duties on your purchase, which you will be responsible for paying. Unfortunately, we have no control over these charges and therefore cannot refund or reimburse them. We recommend that you contact your local customs office for additional information.

      Please note, we’re unable to ship to P.O. boxes at this time.

      CHRISTMAS SHIPPING DATES
      Below are the latest recommended posting dates to receive your order in time for Christmas 2017.

      UK 
      Thursday 21st December (1st Class Recorded) or Friday 22nd December (Saturday Special Delivery)


      INTERNATIONAL
      Sat 2 December: Africa, Middle East
      Wed 6 December: Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)
      Thu 7 December: Caribbean, Central and South America
      Sat 9 December: Australia, Greece, New Zealand, Turkey
      Wed 13 December: Czech Republic, Germany, Italy, Poland
      Thu 14 December: Canada, Finland, Sweden, USA
      Fri 15 December: Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
      Sat 16 December: Belgium, France, Ireland, Luxembourg

      RETURNS
      Items in their original condition (including the original box and dust bag) with all tags attached can be returned within 14 days of receipt for a full refund. If you would like to return an item, please email us at info@shophaf.com with your order number and reason for return. All refunds will be made to the original payment method.

      Please note: We cannot reimburse postage costs for returns. We recommend insurance/tracking as HAF is not responsible for lost packages.

    • PAYMENT
      We accept Visa, MasterCard, American Express and PayPal payments.
      Credit Card orders are processed securely by Stripe. BECCA HAF does not handle any credit card data for orders placed online.

      PROMO CODES
      Discount codes may not be combined with other discount offers or promotions. Offer may not be applied to previous purchases. Discount applied before shipping and handling. Some exclusions may apply.

      LEATHER CARE
      If you’d like information on how to care for your bag, have a look at our product care instructions. Feel free to get in touch for specific advice.

      NEWS + UPDATES
      If you’d like to keep up to date with goings on at BECCA HAF – new product releases, competitions, discount codes, articles etc – sign up to our newsletter.
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      ANYTHING ELSE...

      If you have a question that we haven’t covered above, please feel free to drop us a line.
      Email: info@beccahaf.com