INFO

    • DELIVERY
      We aim to process all orders placed Monday to Friday (excluding holidays) the same day or next business day. At busy times, this may extend to a maximum of three working days. Orders placed after 1pm on Friday or on the weekend will be processed from the following Monday (excluding holidays).

      CHRISTMAS DELIVERY DATES
      Below are the latest recommended posting dates to receive your order in time for Christmas 2016. Use the code ITSXMAS for free shipping worldwide.

      UK

      Wed 21st December  Royal Mail 1st Class Recorded

      International

      Saturday 3 December Africa, Middle East

      Wednesday 7 December

      Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)

      Thursday 8 December

      Caribbean, Central and South America

      Saturday 10 December

      Australia, Greece, New Zealand

      Wednesday 14 December

      Czech Republic, Germany, Italy, Poland

      Thursday 15 December

      Canada, Finland, Sweden, USA

      Friday 16 December

      Austria, Denmark, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland

      Saturday 17 December

      Belgium, France, Ireland, Luxembourg.


      UK Shipping
      Standard shipping within the UK is free of charge. Orders will be sent via Royal Mail 1st Class Signed For and should arrive within 1-2 working days. Please allow extra time for delivery to outlying areas or at busy times like Christmas. If you would like guaranteed next day delivery you can choose this option at checkout for a small fee.

      • UK Standard 1-2 business days £4

        UK Standard on orders over £100

        1-2 business days

        FREE

        UK Next Day Guaranteed

        1 business day

        £8.00

        International Shipping
        We ship worldwide. International orders will be sent out via Royal Mail International Tracked post. Delivery charges and timings vary according to destination. See below for pricing information. Alternatively, you can calculate pricing by entering the country and post/zip code on the cart section of this website.

        Europe

        3-5 business days

        £12.00

        Rest of World (Zones 1 & 2)

        5-7 business days

        £20.00

         

      • World Zones:


        royal-mail-world-zones

        UK
        This zone comprises of England, Scotland, Wales and Northern Ireland.

        Europe
        This zone comprises the following countries:

        Albania

        Denmark (EU)

        Kyrgyzstan

        Russia

        Andorra

        Estonia (EU)

        Latvia (EU)

        San Marino

        Armenia

        Faroe Islands

        Liechtenstein

        Serbia

        Austria (EU)

        Finland (EU)

        Lithuania (EU)

        Slovakia (EU)

        Azerbaijan

        France (EU)

        Luxembourg (EU)

        Slovenia (EU)

        Azores (EU)

        Georgia

        Macedonia

        Spain (EU)

        Balearic Islands (EU)

        Germany (EU)

        Madeira (EU)

        Sweden (EU)

        Belarus

        Gibraltar (EU)

        Malta (EU)

        Switzerland

        Belgium (EU)

        Greece (EU)

        Moldova

        Tajikistan

        Bosnia Herzegovina

        Greenland

        Monaco (EU)

        Turkey

        Bulgaria (EU)

        Hungary (EU)

        Montenegro

        Turkmenistan

        Canary Islands

        Iceland

        Netherlands (EU)

        Ukraine

        Corsica (EU)

        Irish Republic (EU)

        Norway

        Uzbekistan

        Croatia (EU)

        Italy (EU)

        Poland (EU)

        Vatican City State

        Cyprus (EU)

        Kazakhstan

        Portugal (EU)

         

        Czech Republic (EU)

        Kosovo

        Romania (EU)

         

        World Zone 1
        Covers all countries, not defined as being in Europe or World Zone 2.

        World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

        World Zone 2
        This zone covers the following territories:

        Australia

        Belau

        British Indian Ocean Territory

        Christmas Island (Indian Ocean)

        Christmas Island (Pacific Ocean)

        Cocos Islands

        Cook Island

        Coral Sea Island

        Fiji

        French Polynesia

        French South Antarctic Territory

        Keeling

        Kiribati

        Macao

        Nauru Island

        New Caledonia

        New Zealand

        New Zealand Antarctic Territory

        Niue Island

        Norfolk Island

        Norwegian Antarctic Territory

        Papua New Guinea

        People's Democratic Republic of Laos

        Pitcairn Island

        Republic of Singapore

        Solomon Islands

        Tahiti

        Tokelau Islands

        Tonga

        Tuvalu

        US Samoa

        Western Samoa

        Note: your country may levy taxes, customs fees, or import duties on your purchase. All duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and they cannot be refunded or reimbursed by BECCA HAF for any reason. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information. Please note transit times above are provided by Royal Mail and are not necessarily guaranteed. However, all international shipments are trackable and insured.

        We ship all international purchases through Royal Mail/Parcel Force. If you have a preferred carrier or live in a remote location let us know and we’ll make sure you receive your bag.

        SPECIAL REQUESTS
        If you have any special requests or need help getting an item urgently, get in touch! We’ll do our very best to meet your requirements.

        If you’re purchasing a bag a gift, let us know in the order details. You can even add a gift message to the order details. We will include a card with your message and ship your order with a gift receipt.

      • RETURNS
        We hope you love your BECCA HAF purchase, but if for any reason you are not happy, you may return the items postmarked within 14 calendar days of receipt for a refund to your original method of payment. Items must be returned in their original condition (including the original box and dust bag) with the tags attached. Please include the original invoice to help us identify your order, along with the Returns Form that was included with your order.

        We are not responsible for goods lost in transit. We recommend that you use a trackable and insured service to ship your return. Please allow 14-21 business days from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.

        International Returns
        If you are an international customer and you would like to make a return, drop us an email at info@beccahaf.com to let us know – we are happy to extend the 14-day limit if necessary. Again, we recommend using a trackable and insured service.

        Exchanges
        If you’d like a different colour of the same item, you’re welcome to exchange it. Just fill in the relevant details on the Returns Form.

        Note: We are unable to reimburse postage costs unless the product is faulty.

        For further information send us an email: info@beccahaf.com

      • PAYMENT
        We accept Visa, MasterCard, American Express and PayPal payments.
        Credit Card orders are processed securely by Stripe. BECCA HAF does not handle any credit card data for orders placed online.

        PROMO CODES
        Discount codes may not be combined with other discount offers or promotions. Offer may not be applied to previous purchases. Discount applied before shipping and handling. Some exclusions may apply.

        LEATHER CARE
        If you’d like information on how to care for your bag, have a look at our product care instructions. Feel free to get in touch for specific advice.

        NEWS + UPDATES
        If you’d like to keep up to date with goings on at BECCA HAF – new product releases, competitions, discount codes, articles etc – sign up to our newsletter.
        You can also follow us on social media : Instagram | Twitter | Facebook | Pinterest

        ANYTHING ELSE...

        If you have a question that we haven’t covered above, please feel free to drop us a line.
        Email: info@beccahaf.com